Frequently Asked Questions
Everything you need to know about your Whatwaist journey.
How do I find the right size for my waist trainer?
To ensure the perfect fit, please refer to our Size Guide located on each product page. We recommend measuring your natural waistline (above the belly button) and comparing it to our specific brand measurements rather than your standard clothing size.
How long does shipping take?
Standard domestic orders are processed within 1-3 business days. Once shipped, delivery typically takes 3-7 business days. We also offer expedited shipping options at checkout for those who want to start their transformation sooner.
What is your return and exchange policy?
We offer a 30-day return policy for items in their original, unworn condition with tags attached. For hygiene reasons, garments that show signs of wear or do not have original packaging cannot be accepted for a refund.
Can I work out in my Whatwaist products?
Yes! Our Define Bands and sweat-wicking trainers are specifically designed for high-intensity workouts. They provide core support and increase thermal activity to help you maximize your gym sessions.
How should I clean and maintain my garments?
To preserve the integrity of the latex and compression fibers, we recommend hand washing in cold water with mild detergent. Always air dry your garments and avoid machine washing or tumble drying.
Do you offer international shipping?
Yes, Whatwaist ships to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location and local customs regulations.